Withdrawing Funds to Your Wallet
Head to the withdrawal section inside your account. We route payouts back to DANA, OVO or GoPay — whichever wallet you used to deposit, or any verified wallet linked to your account. Enter the amount, double-check the wallet number shown, and submit the request. Before a withdrawal is released, our system checks that your account verification is complete and your balance matches
the withdrawal amount. This step keeps your funds safe and confirms the money goes to the right wallet. We aim to keep the review window short, though actual timing depends on queue volume.
- Go to withdrawals — Find the withdrawal tab in your account menu. Your linked DANA, OVO or GoPay wallet details will already be pre-filled if verified.
- Enter the amount — Type in how much you want to withdraw. The screen shows your available balance so you can check before confirming.
- Complete identity check — If your account hasn't passed KYC yet, you'll be prompted to verify before the request is processed — this protects your balance.
- Submit and track — Submit your request and watch the status update in your account history. You'll see when it moves from pending to approved.